Frequently Asked Questions
FAQ
How do I care for my Divine Me Jewellery?
Our pieces are designed with your lifestyle in mind -hypoallergenic, sweatproof, and waterproof to ensure you can wear them with confidence every day. However, to maintain their beauty and longevity, it's important to treat them with care.
Avoid exposing your jewellery to harsh chemicals, such as cleaning agents or perfumes, as these can damage the finish. Instead, gently clean your pieces with our soft polishing cloth to keep them shining bright - you get one free one with every order.
With a little love, your Divine Me Jewellery will continue to empower you beautifully for years to come.
What lengths/sizes are available for your jewellery?
We are committed to celebrating the uniqueness of every woman, offering a variety of lengths that cater to all sizes. We proudly provide the following options:
Necklaces
- 40cm,
- 45cm + 5cm extender,
- 50cm,
- 60cm + 5cm extender
Bracelets
- 15cm + 5cm extender
Rings
- Open
- Adjustable
Earrings
- Huggies,
- Hoops,
- Drop
- Studs
What is an adjustable ring?
An adjustable ring is designed to gently bend open or closed, so you can tweak the fit without needing to know your exact size. Perfect for yourself (no more guessing!) or as a gift when you're not sure of their size. It also means you can switch fingers depending on your mood, outfit, or how your hands are feeling that day.
Adjustable rings are the ultimate in versatility - stylish, practical, and made to move with you.
Just a heads-up: while occasional adjustments are totally fine, we recommend not bending the ring too often, as it could weaken the metal over time. Treat it kindly, and it’ll stay divine.
Are your jewellery pieces hypoallergenic?
We understand the importance of comfort and safety. While our jewellery is generally crafted with materials known for their skin-friendly qualities, individual reactions can vary. We prioritise using hypoallergenic materials wherever possible, such as stainless steel.
If you have specific allergies or sensitivities, please review the product descriptions or contact us directly. We're here to help you find the perfect piece that suits your needs and preferences.
What is your jewellery made of?
Most of our jewellery is made of Stainless Steel and is 18k Gold Plated; however, please check the product description to confirm each individual piece.
Stainles Steel is known for being more durable, tarnish resistant, waterproof and sweatproof. This makes it a great option for our busy lifetsyles.
How will my items be packaged for delivery?
Your items will arrive in elegant yet durable packaging, designed to ensure safe delivery and be presented beautifully. When ordering multiple items, we strive to minimize unnecessary packaging by consolidating where feasible.
If you prefer any pieces to be individually boxed, please leave us a note during checkout, and we'll make every effort to accommodate your request.
Can I wear this jewellery in the shower or swimming?
YES! These pieces are waterproof, sweatproof and tarnish free. Wear them with confidence every day.
Can I wear this jewellery at the gym?
YES! These pieces are waterproof, sweatproof and tarnish free. Wear them with confidence every day.
When will my items be shipped?
We aim to process all orders within 3–5 business days (excluding weekends and public holidays) after you receive your order confirmation email. Once your order has been dispatched, you’ll receive another notification with your tracking details.
📦 Estimated delivery times:
- Tracked delivery in 1–7 business days
- Tracked delivery in 4–10 business days
Read our full shipping policy here.